Sometimes, 80% of revenue is driven by 20% of customers; companies need to diligently track and serve those top-tier supporters.
The CQ: The Importance of Whale Watching
The CQ: The Importance of Whale Watching
The CQ: The Importance of Whale Watching
Sometimes, 80% of revenue is driven by 20% of customers; companies need to diligently track and serve those top-tier supporters.